5

Fantastic service, very accommodating and honest.

5

Good communication, patient, and very helpful. Thanks!

5

Known Ellio's family for nearly 20 years. I drive from the foothills to have them service my cards because they are fair and reasonable. ......They were taught ol' school service.

Thank You for the beautiful review Dr. Guess!!

- Ellio's German Auto
5

TThe service and front room employees were great. I brought the BMW for a diagnostic Tuesday August 31, 2018. I was made aware of the $140.00 charge and was told it would "likely" come off the top of repairs and or service, if I elected to have the Car repaired. Based upon this, I set an appointment, for SEP 04, 2018 between 8 am and 10 am, however, what I was told, is not what happened. I was given an explanation, which made sense. I was told while diagnosing the car, a part was removed, and that needed changing. The same part was not replaced, until I authorized the repairs, so the technician put the bad part back on the vehicle. I brought my car about 8:30 am September, 04 to the shop and was not informed or given the opportunity to have the repairs done, until well after 1:00 PM, when (“I called the shop”). I was told what needed to be done and immediately authorized it. I paid the entire bill $897, which included the $140.00. This was not fair, had the shop timely diagnosed the problem, and then called me, I would have authorized the repairs. The point of bring my car at 8:30 am Appointment time, was so the 1 hour diatonic could be done that morning. Again this is not what happened. It was so late in the day; it would not be reasonable to order the part and then put in together before 5. I was OK with getting my Car; the following day. I was contacted about 2:30 PM and notified the car was done. Due to not being contacted, the techs replaced the part. I was charged the $140.00 that should have been credited.

5

Great workmanship, fair pricing, and great service. I was sure that my fender bender would leave a permanent scar on the car. Not so! Under Sergio's conscientious guidance, the truck was returned as if nothing had happened. Thank you.

Thank you for your praise, Darby -- we're so honored! It was our pleasure to help restore your truck. We do our best to make the impossible a reality. Glad you were happy with our work. If you ever need anything else, let us know. - Your Team Here At Ellio's German Auto

- Ellio's German Auto
5

It was first time visiting Ellio's after reading all the positive Yelp reviews. I spoke to Emma and Victor before dropping off my car to install a custom steering wheel. Emma and Victor are knowledgeable and trustworthy and not to mention their team did a fabulous job. I would recommend them to anyone. Thanks again for the wonderful experience.

5

5 +

5

The folks at Elios were friendly and professional and did exactly what I needed, while giving me a heads up about items that will need addressing on a future schedule. The price was fair. I will use them again for my future needs on our SL550.

Thank you for giving us the opportunity to help with your SL550 -- it's our pleasure to lend a hand! Glad you were happy with our friendly and professional service. If you need anything else, know we're here for you! - Your Team Here At Ellio's German Auto

- Ellio's German Auto
5

Thank you Ellio's

5

Very nice to do business with and much more sincere than MB of Sacramento. Received the car back as clean as I gave it to them. Very impressed.

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